Privacy Policy

At Chevron Finance Ltd (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 2020 and AML/CFT Act 2009.

1. Information We Collect

We may collect personal information directly from you or from third parties where you have authorised this or where permitted by law. This may include:

Full name and contact information (email, phone number, residential address)
Date of birth and proof of identity (e.g., driver’s licence, passport)
Employment, income, and financial details
Credit history and transaction information
Bank account details

2. Purpose of Collection

We collect your personal information to:

Assess applications for credit or financial services
Verify your identity and perform due diligence checks
Comply with legal obligations under the AML/CFT Act 2009
Provide, maintain, and improve our services
Manage your customer account
Communicate with you regarding your account or services
Prevent and detect fraud or suspicious activities

3. Anti-Money Laundering Obligations

As a reporting entity under the AML/CFT Act 2009, we are required to:

Conduct customer due diligence (CDD) to verify your identity and, in some cases, the source of your funds or wealth
Maintain records of customer transactions and identity documents for a minimum of 5 years
Monitor transactions and report any suspicious activities to the New Zealand Financial Intelligence Unit (FIU)

Failure to provide required identification or information may result in us being unable to offer services to you.

4. Disclosure of Information

We may disclose your personal information to:

Credit reporting agencies
Government agencies (e.g. Department of Internal Affairs, FIU)
Auditors and AML compliance consultants
Third-party service providers (IT, payment processing, legal advisors)
Any party you have authorised, or as otherwise required or permitted by law

5. Security and Storage

We take all reasonable precautions to safeguard your personal information from loss, misuse, or unauthorised access. Information may be stored securely in physical or electronic formats within New Zealand or using trusted cloud services.

6. Your Rights

You have the right to request access to and correction of any personal information we hold about you. Please contact us using the details at the bottom of this policy.

7. Cookies and Online Tracking

Our website may use cookies or tracking tools to improve user experience and analyse website usage. This may include collecting anonymised data about your visit.

8. Third-Party Websites

Our website may contain links to other sites not governed by this policy. We are not responsible for the privacy practices of these third parties.

9. Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. The latest version will always be available on our website with the updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact:

Chevron Finance Ltd
Email: donnasilvester@chevronfinance.co.nz
Phone: 027 435 5474
Address: 144 Moorhouse Avenue, Addington, Christchurch 8011

Postal Address: PO Box 4153, Christchurch